Terms of service
1. Intended Use of Products
Products sold on MoonshineStill.com are intended for legal purposes only, including but not limited to:
- Water distillation
- Essential oil extraction
- Fuel alcohol production where legally permitted
This website does not promote or support illegal distillation of alcohol.
2. Legal Responsibility
Customers are solely responsible for understanding and complying with all applicable laws in their jurisdiction.
This includes regulations enforced by the Alcohol and Tobacco Tax and Trade Bureau and any state or local authorities.
3. No Legal Advice / No Guarantee of Compliance
MoonshineStill.com makes no guarantees that:
- Ownership of any product is legal in your location
- Use of any product complies with your local laws
Nothing on this website, including product descriptions or communications, constitutes legal advice.
4. Customer Acknowledgment
By purchasing from MoonshineStill.com, you agree that:
- You are at least 18 years old
- You understand the legal requirements related to distillation equipment
- You assume full responsibility for use of all products
5. Assumption of Risk
All products are used at your own risk.
MoonshineStill.com is not liable for:
- Injury or damage resulting from use
- Improper installation or operation
- Legal consequences arising from misuse
6. Product Condition Disclaimer
- Products are sold as-is unless otherwise stated
- Handmade copper equipment may contain minor cosmetic imperfections
- Performance depends on user setup and experience
7. Order Verification & Fraud Prevention
We reserve the right to:
- Refuse or cancel any order
- Request identity or payment verification
- Delay shipment pending verification
Orders suspected of fraud may be canceled at our discretion.
8. Payment Authorization
By placing an order, you confirm that:
- You are authorized to use the payment method
- Billing information provided is accurate
- You agree to all charges incurred
9. Chargebacks & Payment Disputes
By completing a purchase, you agree to contact us before initiating a chargeback.
Fraudulent or unjustified chargebacks may result in:
- Permanent ban from future purchases
- Submission of evidence to contest the dispute
- Recovery efforts for:
- Product cost
- Shipping costs
- Processing fees
- Administrative expenses
10. Returns & Refunds
- Returns require prior approval
- Customer is responsible for return shipping unless defective
- Used, altered, or modified products are not eligible for return
- Buyer’s remorse or misunderstanding of legal requirements does not qualify for refunds
11. Shipping & Risk of Loss
- Shipping times are estimates only
- We are not responsible for carrier delays
- Risk of loss transfers to the customer upon shipment
12. No Guarantee of Merchant or Regulatory Approval
We do not guarantee that:
- Customers will be approved by payment processors, banks, or regulatory agencies
- Products will meet requirements for any licensing or regulatory approval
13. Intellectual Property
All content on MoonshineStill.com, including images, text, and designs, may not be reproduced without permission.
14. Indemnification
You agree to indemnify and hold harmless MoonshineStill.com from any claims, damages, or legal actions arising from:
- Your use of products
- Violation of laws
- Breach of these Terms
15. Limitation of Liability
To the fullest extent permitted by law, MoonshineStill.com is not liable for any indirect, incidental, or consequential damages.
16. Dispute Resolution
All disputes shall be resolved through binding arbitration in the State of New Hampshire.
You agree to:
- Waive the right to a jury trial
- Waive participation in class-action lawsuits
17. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
18. Contact Information
MoonshineStill.com
UniversalStills@Gmail.com
50 Bridge Street
Nashua, NH 03060