Shipping & Returns


Shipping & Returns


Shipping to the USA is free. Shipping charges to Canada are calculated automatically at checkout. Please refer to each still's individual product page for order processing and delivery time information. We ship via UPS, FedEx, and DHL. Once shipped, we’ll email you a tracking number that'll allow you to track your still right to your doorstep.


If you need to cancel your order before it ships out, please email us immediately. However, once an order is placed, it is not always possible for us to stop it from shipping out. If it ships out we can reroute the package to our warehouse but will charge you a 15% restocking fee.


You may return any unused item within 90 days of purchase. We will pay for return shipping costs but will charge a 15% restocking fee. If the return is a result of our error (an incorrect or defective item etc.) we do not charge a restocking fee. Just send us an email and we will send you a prepaid shipping label to use when returning your product. Once we receive the still we will issue a refund and notify you. Our moonshine stills come with a 2-year warranty against manufacturing defects. However, if you treat your still well, it can last an entire lifetime!